About Hotels.com
Hotels.com is a major online hotel booking platform operating as part of Expedia Group, offering reservations at over 500,000 properties worldwide including hotels, motels, vacation rentals, and bed and breakfasts. The platform serves leisure and business travelers with a comprehensive inventory spanning budget properties through luxury resorts, with extensive filtering and review tools to match travelers with appropriate accommodations.
Hotels.com's One Key rewards program (formerly the "collect 10 nights, get 1 free" program) rewards frequent bookers with One Cash that applies toward future hotel stays, flights, and vacation packages within the Expedia Group ecosystem. The platform also features Secret Prices—member-exclusive rates typically 10–15% below public pricing—available to signed-in One Key members.
Comparing rates across Hotels.com, Booking.com, Expedia, and the hotel's direct website is essential for finding the lowest available rate—booking direct with the hotel sometimes matches online travel agency prices while adding loyalty points and direct customer service benefits. Hotels.com's Price Guarantee promises to match lower prices found within 24 hours of booking.
Quick Savings Tips
- One Key membership unlocks Secret Prices 10–15% below public rates on many properties
- One Key rewards accumulate across Hotels.com, Expedia, and VRBO for flexible redemption
- Always compare with Booking.com and direct hotel booking before confirming your rate
- 24-hour Price Guarantee provides refund if you find the same room cheaper elsewhere
- Last-minute deals (same day or next day) often feature reduced pricing on unsold rooms