Coupons & Promo Types
All the ways to save at Build.com. Each promo type can often be combined — see the Stacking Tips section.
Category Promotions
Rotating discounts on lighting, plumbing, bath, and appliance categories — often 15-40% off select brands.
MonthlyFlash Sales
Limited-time deals on select products, usually 20-50% off for 24-72 hours.
WeeklyEmail Coupon Codes
Percentage-off or dollar-off coupon codes distributed via email newsletter subscription.
PeriodicClearance Section
Discounted overstock, discontinued, and display items at significant markdowns — 20-70% off original price.
OngoingPrice Match Guarantee
Build.com matches competitor prices from major online and local retailers on identical items.
OngoingBrand Promotions
Brand-specific events from Kohler, Moen, Kichler, and others with extra discounts on collections.
QuarterlyReturn Policy
Build.com has one of the more generous return policies among major retailers. Most items qualify for the standard return window, with extended benefits available depending on your membership or payment method.
| Return Window | Condition Required | Installed Items | Return Shipping | Refund Type | Restocking Fee | |
|---|---|---|---|---|---|---|
| Standard Return | 180 days | Unused, in original packaging | Non-returnable | Customer pays (free if defective) | Original payment method | May apply on select items |
| Pro Account Holders | 180 days | Unused, in original packaging | Non-returnable | Customer pays (free if defective) | Original payment method | May apply on select items |
Shipping & Delivery
Build.com offers multiple fulfillment options. Here's a breakdown of the shipping methods, costs, and delivery timeframes available.
Standard Shipping
Free standard shipping on most orders of $49 or more. Some large or heavy items may have additional freight fees.
Freight Delivery (Large Items)
Large items like vanities, bathtubs, and appliances ship via freight. Fees vary by item size and destination.
Expedited Shipping
Expedited options available at checkout. Delivery times vary by item and warehouse location.
Same-Day/Local Pickup
Build.com is primarily an online retailer. Local pickup may be available through Ferguson branch network in some areas.
Loyalty Program
Build.com's loyalty program is free to join and provides personalized deals, exclusive perks, and additional savings opportunities. Combining the loyalty program with other discount types is one of the most effective ways to save.
Build.com Account (Free)
Free
- Order history and tracking
- Saved shipping addresses and payment methods
- Access to email-exclusive coupon codes
- Wishlist and project list features
Pro Account
Free (trade/professional verification required)
- Trade pricing on select products
- Dedicated account manager access
- Volume order discounts
- Early access to promotions
- Net payment terms for qualified accounts
Stacking Tips
Combine multiple discount types in a single transaction. These are the most effective stacking combinations at Build.com.
Price Match + Coupon Code
First price-match Build.com against a competitor like Home Depot or Lowe's on the identical item. Then apply an available coupon code on top of the price-matched price for additional savings.
Clearance Item + Price Match
Check Build.com clearance for discounted items, then verify if any competitor has the same item even lower. If so, request a price match to get the best of both worlds.
Coupon + Cashback Credit Card
Combine a Build.com coupon with payment on a high-cashback card and activate a cashback portal offer for 3-5 additional layers of savings on expensive fixture or appliance purchases.
Flash Sale + Trade Account Pricing
Pro account holders who are eligible for trade pricing can sometimes stack that with flash sale events, depending on the item category and brand restrictions.
Price Match Policy
Build.com's price match guarantee lets you claim a lower price from qualifying competitors — both at the time of purchase and up to 14 days after. Knowing the rules can save you from overpaying on big-ticket items.
Price Match Guarantee
Build.com will match prices from major online retailers and local stores on identical, in-stock items.
How to Request
Contact Build.com customer service via chat or phone with the competitor's URL or advertisement showing the lower price.
Post-Purchase Adjustment
Price adjustments may be available within a set window after purchase if the price drops. Contact customer service.
Qualifying Competitors
- Home Depot Matched on identical in-stock items
- Lowe's Matched on identical in-stock items
- Ferguson Matched on identical in-stock items
- Wayfair Matched on identical in-stock items
Exclusions
- Competitor must have item in stock
- Items must be identical (same brand, model, finish)
- Marketplace third-party seller prices may be excluded
- Clearance and open-box prices may not qualify
Clearance & Markdown Schedule
Build.com follows a predictable markdown cadence that savvy shoppers can use to time purchases. Understanding how clearance works lets you decide whether to buy now or wait for a deeper cut.
Markdown Progression
Overstock & Discontinued
Initial clearance pricing on overstock and discontinued items. Full product condition, just excess inventory or end-of-line models.
Display & Open-Box
Display models and open-box items discounted further. Minor cosmetic imperfections possible; fully functional.
Final Clearance
Deepest discounts on items that have been in clearance longest. Excellent value for non-visible or replaceable components.
Department Schedule
Lighting
Year-roundLighting clearance is available year-round as styles rotate and new collections launch. Check regularly for discontinued fixtures.
Bath & Plumbing
When product lines are discontinuedBath and plumbing clearance restocks when brands discontinue collections or finishes. Best deals on matching sets.
Kitchen Fixtures
Fall & winter (post-renovation season)Kitchen fixture clearance peaks in fall and winter after the spring and summer renovation season winds down.
Promo Calendar
Monthly breakdown of Build.com's biggest promotions and sales events. Highlighted months are the best times to shop.
Frequently Asked Questions
Verified Sources
How We Verify Information
Every policy detail, shipping threshold, and coupon strategy on CouponCommando is researched directly from official retailer sources. We don't scrape — we read, verify, and cite.
We reference official retailer websites, help centers, and published policies — never third-party rumors.
Each merchant profile is re-checked on a rolling schedule to catch policy changes as they happen.
Every data point links back to its source so you can verify anything yourself in seconds.