Coupons & Promo Types
All the ways to save at Cratejoy. Each promo type can often be combined — see the Stacking Tips section.
First Box Discounts
Many sellers on Cratejoy offer discounted first boxes to attract new subscribers, often 20-50% off the first shipment.
OngoingPromo Codes
Cratejoy and individual sellers publish promo codes redeemable at checkout for a percentage or dollar amount off.
OngoingHoliday Sales
Sitewide promotional events during major holidays feature discounts across hundreds of boxes simultaneously.
SeasonalPre-Paid Subscription Discounts
Pre-paid gift subscriptions for 3 or 6 months are often offered at a lower per-box rate than month-to-month pricing.
OngoingEmail Subscriber Alerts
Email subscribers receive promo code alerts, new box announcements, and holiday sale early access notifications.
WeeklyReturn Policy
Cratejoy has one of the more generous return policies among major retailers. Most items qualify for the standard return window, with extended benefits available depending on your membership or payment method.
| Return Window | Return Shipping | Condition Required | Refund Method | Exceptions | |
|---|---|---|---|---|---|
| All Subscribers | Cancel before next billing cycle to avoid future charges | Not applicable — subscription cancellation only | Not applicable | No future charges; past boxes are non-refundable | Policies vary by seller — always check individual seller terms before subscribing |
| Damaged / Missing Items | Report within same day as delivery | Seller handles resolution; no return shipping typically required | Photo documentation may be required | Replacement or refund at seller discretion; Cratejoy mediates disputes | Alcohol orders subject to local regulations; some items non-refundable once delivered |
Shipping & Delivery
Cratejoy offers multiple fulfillment options. Here's a breakdown of the shipping methods, costs, and delivery timeframes available.
Shipping Included in Box Price
The majority of subscription boxes on Cratejoy include shipping in the advertised price. Confirm with the individual seller before subscribing.
Separate Shipping Charge
Some sellers charge shipping separately, typically $3-$8 per box. Check the box listing for full pricing details.
International Shipping
Not all sellers ship internationally. Filter by Ships to your country on Cratejoy to find boxes available in your region.
Loyalty Program
Cratejoy's loyalty program is free to join and provides personalized deals, exclusive perks, and additional savings opportunities. Combining the loyalty program with other discount types is one of the most effective ways to save.
Email Subscriber
Free
- Promo codes and discount alerts sent via email
- New box announcements and curated recommendations
- Holiday sale early access notifications
- Seasonal gift guide roundups
Stacking Tips
Combine multiple discount types in a single transaction. These are the most effective stacking combinations at Cratejoy.
Promo Code + First-Box Discount
Some Cratejoy promo codes can be applied on top of first-box discounts, compounding savings on the first shipment. Credit card rewards add another layer at the bank level.
Pre-Paid Subscription + Sale Pricing
Pre-paid multi-month subscriptions carry a per-box discount, and buying during a sitewide sale can add another layer of savings over month-to-month pricing.
Credit Card Rewards + Subscription
Credit card rewards apply to all Cratejoy purchases independently of on-site discounts, creating a permanent background savings layer on every charge.
Price Match Policy
Cratejoy's price match guarantee lets you claim a lower price from qualifying competitors — both at the time of purchase and up to 14 days after. Knowing the rules can save you from overpaying on big-ticket items.
No Price Match Policy
Cratejoy does not offer a price match guarantee. Pricing is set by individual sellers. Focus on first-box discounts, promo codes, and pre-paid subscription savings.
Qualifying Competitors
Exclusions
- Cratejoy does not price match any seller or competitor
Promo Calendar
Monthly breakdown of Cratejoy's biggest promotions and sales events. Highlighted months are the best times to shop.
Frequently Asked Questions
Verified Sources
How We Verify Information
Every policy detail, shipping threshold, and coupon strategy on CouponCommando is researched directly from official retailer sources. We don't scrape — we read, verify, and cite.
We reference official retailer websites, help centers, and published policies — never third-party rumors.
Each merchant profile is re-checked on a rolling schedule to catch policy changes as they happen.
Every data point links back to its source so you can verify anything yourself in seconds.