Coupons & Promo Types
All the ways to save at Dillard's. Each promo type can often be combined — see the Stacking Tips section.
Clearance Section (Up to 65% Off)
Dillard's maintains a deep clearance section with prior-season merchandise at up to 65% off original retail — one of the most aggressive clearance pricing strategies in department store retail.
OngoingExtra Percentage Off Clearance
Periodic events applying an additional percentage off (typically 20-40% extra) on already-reduced clearance items — pushing effective discounts to 70-80% off original retail pricing.
MonthlyDillard's Credit Card Rewards
Dillard's credit card earns 5% back in rewards on all Dillard's purchases. Rewards are distributed quarterly as a Dillard's gift card — significant value for clearance shoppers making high-volume purchases.
OngoingFriends and Family Events
Periodic sitewide promotional events offering 10-25% off regular-price merchandise, extended to email subscribers and credit card holders.
SeasonalPrice Match Guarantee
Dillard's matches prices from major department store competitors on identical in-stock items. Price match available in-store at customer service.
OngoingHoliday Promotional Events
Presidents Day, Memorial Day, Labor Day, and Black Friday events with additional discounts across all departments — often stacked on top of existing clearance pricing.
SeasonalReturn Policy
Dillard's has one of the more generous return policies among major retailers. Most items qualify for the standard return window, with extended benefits available depending on your membership or payment method.
| Return Window | Condition | Sale/Clearance Items | Final Sale | Return Method | Refund Type | |
|---|---|---|---|---|---|---|
| Standard | 30 days | Unused, with tags | Accepted within window | Non-returnable | In-store or by mail | Original payment method |
| Dillard's Credit Card Holders | 30 days (account lookup) | Unused, with tags | Accepted within window | Non-returnable | In-store or by mail (account lookup) | Original payment method |
Shipping & Delivery
Dillard's offers multiple fulfillment options. Here's a breakdown of the shipping methods, costs, and delivery timeframes available.
Standard Shipping
Free standard shipping on dillards.com orders of $150 or more. Orders under $150 have a flat shipping fee. Standard delivery typically takes 3-5 business days.
Expedited Shipping
2-day and overnight shipping available for faster delivery. Fees vary by destination and package weight.
In-Store Pickup
Buy online, pick up in-store at most Dillard's locations. Eliminates shipping fees on orders under $150 and is typically ready within 2-4 hours for in-stock items.
Free Returns
In-store returns are always free at any Dillard's location. Mail returns may incur a fee deducted from the refund. In-store return is the recommended method.
Loyalty Program
Dillard's's loyalty program is free to join and provides personalized deals, exclusive perks, and additional savings opportunities. Combining the loyalty program with other discount types is one of the most effective ways to save.
Dillard's Rewards (Free)
Free
- Points earned on all purchases
- Points convert to Dillard's credit
- Early access to sale events
- Email promotional offers
Dillard's Credit Card
No annual fee
- 5% back in rewards on all Dillard's purchases
- Quarterly rewards distribution as gift card
- Extra rewards on cardholder promotional events
- Special cardholder-only sale access
- Purchase protection on qualifying purchases
Stacking Tips
Combine multiple discount types in a single transaction. These are the most effective stacking combinations at Dillard's.
Clearance Item + Extra % Off Event + Credit Card
Dillard's maximum savings combination: a clearance item at 65% off during an Extra % Off Clearance event pushes effective discounts to 70-80% off original retail. Adding the 5% credit card reward on the already-discounted purchase price accumulates toward quarterly gift card rewards. This three-layer stack is the best value available in Dillard's retail.
End-of-Season + Credit Card
Dillard's January and July clearance events push the broadest inventory to maximum markdown. High-original-retail items (premium brands in shoes, handbags, suits) reaching 65% off represent the highest dollar savings per item. Credit card rewards on these purchases accelerate quarterly reward accumulation.
Price Match + Clearance Section
While Dillard's clearance typically prices lower than competitor regular pricing, current-season merchandise at competitors occasionally prices below Dillard's regular shelf. Bringing a competitor's current price to Dillard's customer service and requesting a match during an active promotional period maximizes savings on full-price purchases.
Friends and Family + Current Season
Dillard's Friends and Family events (10-25% off regular-price merchandise) are the best windows for purchasing current-season items not yet in the clearance section. Combined with credit card rewards, F&F events create the highest effective discount on full-price new merchandise outside of clearance periods.
Price Match Policy
Dillard's's price match guarantee lets you claim a lower price from qualifying competitors — both at the time of purchase and up to 14 days after. Knowing the rules can save you from overpaying on big-ticket items.
Competitor Price Match
Dillard's matches prices from major department store competitors on identical in-stock items. Contact customer service in-store with the competitor's current price.
In-Store Process
Price match available in-store at customer service. Bring the competitor's current price advertisement or URL showing the identical item at a lower price.
Post-Purchase Adjustment
Dillard's may honor a price adjustment if the same item goes on sale within 14 days of purchase. Contact customer service with your receipt.
Qualifying Competitors
- Nordstrom Matched on identical brand and style
- Macy's Matched on identical in-stock items
- Belk Matched on identical brand and style
- Bloomingdale's Matched on identical in-stock items
Exclusions
- Item must be identical (same brand, style, size, color)
- Competitor must have item currently in stock
- Clearance, sale, and promotional prices may be excluded
- Online-only prices may require verification
Clearance & Markdown Schedule
Dillard's follows a predictable markdown cadence that savvy shoppers can use to time purchases. Understanding how clearance works lets you decide whether to buy now or wait for a deeper cut.
Markdown Progression
Initial Sale Reduction
First markdown on current-season merchandise transitioning to sale status.
Clearance Section
Prior-season merchandise in Dillard's dedicated clearance section.
Extra % Off Clearance Events
Additional percentage off applied to clearance items during periodic extra-off events — the maximum Dillard's discount.
Department Schedule
Women's Apparel
January and July (peak clearance)Women's clothing reaches maximum clearance depth in January (post-holiday, post-fall) and July (post-spring, post-summer). Designer and better brands at 65% off during these events represent some of the highest per-dollar fashion value in department store retail.
Shoes
January and July clearance; ongoingDillard's shoe department consistently offers strong clearance pricing year-round. End-of-season clearance in January and July pushes name-brand shoes (Michael Kors, Steve Madden, Cole Haan) to 65% off — the best value window for premium footwear.
Men's Suits and Dress
Post-holiday (January) and post-summer (August)Men's suits and dress clothing clear most significantly post-holiday (January) and post-summer (August). Better-brand suits at 65% off represent significant savings for professional wardrobe building.
Handbags and Accessories
January and July (peak); ongoing clearanceDillard's handbag and accessories clearance offers name-brand bags (Coach, Kate Spade, Dooney & Bourke) at 40-65% off during peak clearance periods. Clearance section accessible year-round with new additions added as current-season merchandise marks down.
Promo Calendar
Monthly breakdown of Dillard's's biggest promotions and sales events. Highlighted months are the best times to shop.
Frequently Asked Questions
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