Coupons & Promo Types
All the ways to save at PetSmart. Each promo type can often be combined — see the Stacking Tips section.
Treat Rewards Bonus Events
Periodically throughout the year, PetSmart activates bonus point multiplier events — typically 3x or 5x points — on specific categories like pet food, grooming products, or toys. These events dramatically accelerate Treat Rewards earning and are announced via email and the PetSmart app.
MonthlySale on Pet Food and Treats
PetSmart regularly runs buy-one-get-one or percentage-off promotions on leading pet food brands including Hill's Science Diet, Royal Canin, Purina Pro Plan, and Blue Buffalo. These sales often coincide with brand promotions and can be combined with Treat Rewards points.
WeeklyGrooming and Services Discounts
New grooming customers frequently receive a discount on their first appointment — typically $10–$20 off. PetSmart also runs seasonal grooming promotions offering discounted bath-and-brush packages during spring shedding season, summer, and holidays.
SeasonalClearance and Rollback Pricing
PetSmart maintains an active clearance section both online and in stores, with markdowns of 30–70% on toys, accessories, seasonal items, and discontinued products. Weekly rollbacks on specific SKUs also appear in the app and on the website.
WeeklyRepeat Delivery Autoship
Enrolling select items in PetSmart's Repeat Delivery program saves 5% on every recurring order. Combine with Treat Rewards points and brand promotions to stack savings on recurring pet food and supply purchases. Cancel or modify anytime.
OngoingSeasonal and Holiday Sales
Major sales events include Black Friday/Cyber Monday, Pet Appreciation Week, Summer Splash promotions on aquatics and small animals, and back-to-school deals. Holiday gift sets and post-Christmas clearance offer substantial markdowns on accessories and toys.
SeasonalReturn Policy
PetSmart has one of the more generous return policies among major retailers. Most items qualify for the standard return window, with extended benefits available depending on your membership or payment method.
| Return Window | Live Animals | Condition | Food Returns | Return Method | Refund Type | |
|---|---|---|---|---|---|---|
| All Customers (60 Days) | 60 days | 14 days (store credit/exchange) | Unused, original packaging | Accepted if pet refused (opened OK) | In-store or by mail | Original payment method |
| Treat Rewards Members | 60 days | 14 days (store credit/exchange) | Unused, original packaging | Accepted if pet refused (opened OK) | In-store or by mail | Original payment method |
Shipping & Delivery
PetSmart offers multiple fulfillment options. Here's a breakdown of the shipping methods, costs, and delivery timeframes available.
Standard Shipping
Free standard shipping on PetSmart.com orders of $49 or more. Orders under $49 have a flat shipping fee based on weight and destination.
Repeat Delivery
Enrolling in Repeat Delivery (autoship) saves 5% on every recurring order. Free shipping applies when the order meets the $49 threshold. Modify or cancel anytime from your account.
Same-Day Delivery
Same-day delivery available in select markets through DoorDash. Fees vary by market and order size. Eligible items must be in stock at a nearby PetSmart location.
Buy Online, Pick Up In-Store
Buy online, pick up in-store (BOPIS) available at all 1,650+ PetSmart locations. Orders are typically ready within two hours for in-stock items.
Loyalty Program
PetSmart's loyalty program is free to join and provides personalized deals, exclusive perks, and additional savings opportunities. Combining the loyalty program with other discount types is one of the most effective ways to save.
Treat Rewards
Free
- 8 points per $1 spent on purchases
- 1,000 points = $1 reward (0.8% effective cash back)
- Pet birthday bonus points for registered pets
- Exclusive member pricing on select items
- Early access to sales events
- Bonus point multiplier events (3x–5x on select categories)
Stacking Tips
Combine multiple discount types in a single transaction. These are the most effective stacking combinations at PetSmart.
Bonus Points Event + Brand Promotion + Repeat Delivery
PetSmart's most powerful savings combination: multiply Treat Rewards earning 3–5x on top of a brand discount, plus 5% subscription savings — ideal for high-ticket specialty diet foods that repeat monthly.
New Grooming Customer Discount + Treat Rewards Points
Reduce your first grooming cost by $10–$20 while earning points toward future rewards. PetSmart grooming services earn full Treat Rewards points, making each appointment contribute to future merchandise discounts.
Clearance Item + Price Match + Treat Rewards
Layer competitor price matching onto already-discounted clearance merchandise for maximum savings on toys, accessories, and seasonal items — while still accumulating Treat Rewards points toward future rewards.
Holiday Sale + Treat Rewards Bonus Event + Repeat Delivery
Combine seasonal sale pricing with a Treat Rewards bonus point multiplier event during major holidays. Points earned during 3x–5x events can fund significant future rewards while the holiday sale discounts the purchase price simultaneously.
Price Match Policy
PetSmart's price match guarantee lets you claim a lower price from qualifying competitors — both at the time of purchase and up to 14 days after. Knowing the rules can save you from overpaying on big-ticket items.
Competitor Price Match
PetSmart matches prices from Petco, Chewy, Amazon, Target, and Walmart on identical in-stock items at time of purchase. Item must be identical in brand, size, and quantity.
In-Store and Online
Price match available in-store at the register and for online orders through PetSmart customer service. Have the competitor's current price and URL ready when requesting a match.
14-Day Price Adjustment
If an item you purchased goes on sale at PetSmart within 14 days, you can request a price adjustment for the difference — protecting your purchase against immediate markdowns.
Qualifying Competitors
- Petco Matched on identical in-stock pet food and supplies
- Chewy Matched on identical authorized pet products (non-autoship price)
- Amazon Matched on identical items sold and fulfilled by Amazon
- Target Matched on identical pet supply items currently in stock
- Walmart Matched on identical pet supply items currently in stock
Exclusions
- Item must be identical (same brand, size, formula, and quantity)
- Competitor item must be currently in stock at time of match request
- Marketplace, third-party seller, and auction prices are excluded
- Clearance, flash sale, and limited-time competitor prices may be excluded
- Membership-exclusive competitor pricing (Chewy autoship, Amazon Prime) may be excluded
Clearance & Markdown Schedule
PetSmart follows a predictable markdown cadence that savvy shoppers can use to time purchases. Understanding how clearance works lets you decide whether to buy now or wait for a deeper cut.
Markdown Progression
Initial Markdown
Items first hit clearance at 30% off original price. Common for end-of-season toys, accessories, seasonal decorations, and slow-moving SKUs.
Mid-Season Clearance
Items remaining after 4–6 weeks are marked down to 50% off. Frequently seen on seasonal pet costumes, holiday-themed accessories, and discontinued product lines.
Final Clearance
End-of-cycle items reach 70% off before being removed. Best opportunities are post-holiday for Halloween costumes, Christmas-themed toys, and Easter pet accessories.
Department Schedule
Toys and Accessories
MondayNew clearance markdowns often appear at the start of the week on toys and accessories.
Pet Food and Treats
WednesdayShort-dated or discontinued food items may be marked down mid-week. Watch for premium formula changes.
Seasonal and Holiday
FridaySeasonal items receive end-of-week clearance pricing ahead of the weekend, especially post-holiday.
Grooming and Health
SundayGrooming supplies and health items may receive Sunday rollback pricing in the app and in stores.
Promo Calendar
Monthly breakdown of PetSmart's biggest promotions and sales events. Highlighted months are the best times to shop.
Frequently Asked Questions
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